MyCardBlog

American Express is one of my favorite credit card issuers at U.S. (another one is Chase). I like the high quality customer service and great credit card products provided by American Express. Yes, I know they have the famous “Financial Review“. American Express was ranked highest in 2008 J.D. Power credit card satisfaction study. And the great news is American Express again tops on the most trusted companies list this year!

American Express remains on top of a list of most trusted U.S. companies for the fifth consecutive year. This news is released by Ponemon Institute and TRUSTe. The list is aimed to provide the survey result of the most trusted companies for privacy. According to the survey report, the study asked 6,486 adult-aged U.S. consumers which companies they thought were most trustworthy and which did the best job safeguarding personal information. A total of 706 companies were named by consumers; 211 made the final list of most trusted companies.

There are many other big companies on the list. eBay Inc. was ranked NO. 2. IBM was ranked NO. 3 and Amazon.com was ranked NO. 4. Apple Inc., Yahoo Inc. and Facebook Inc. are all new on the list. Google, Countrywide Financial, Bank of American all dropped out of the top 20.

I’m supurised to not see Citi, Chase and Discover on the top 20. It’s very important for the credit card companies to proctect the privacy of their customers. I am glad to see the Charles Schwab, eLoan and US Bank are on the top 20. The full report of this survey can be found at truste.org.