Comments on: Get Overdraft Fees Back from Bank of America by Writing to Their CEO

By: Borren

Borren — Thu, 19 Nov 2009 20:24:53 +0000

Tried this, said they’d refund, but so far, not showing up in acct.

By: Carmalinda C

Carmalinda C — Thu, 19 Nov 2009 02:59:54 +0000

This works… I had fees on my account I called teh 800 number and they assured me there was nothing they could do… I then googled this site. and ususally I don’t call posted number because there are so many scams out there… but I did and spoke to a rep named Denise… she was so nice and understanding… $210.00m was refunded to my account with a10m minute call. Thank you so much for the info…….

By: Ydnic

Ydnic — Wed, 18 Nov 2009 20:11:34 +0000

THANK YOU FOR POSTING THIS… I can now fully pay off a pending insurance bill that I was going to have to finance!

I was skeptical, but I called the 704 area code number and explained my situation to the gentleman I spoke to. I received 13 overdraft fees in three weeks due partially to a bank error and partially to my own math error. He was very pleasant and friendly. I did not get any money handling tips, but I was told that the fee refund I received (not all the fees, but a nice portion thereof) was a one-time courtesy and to be more careful in the future.

By: Charlotte Desurne

Charlotte Desurne — Fri, 13 Nov 2009 17:59:48 +0000

I just got off the phone with a very nice lady and explained to her that a simple mistake ended up in $210 worth of overdraft fees and she didn’t lecture me about it or anything. She was very understanding and reviewed my account and she could tell where the tiny mistake was made on my part. 10 minutes later…$210 refund in my account just like that!!

Call, be nice and more than likely you will get a refund.

Thanks for the #, BTW!!!

By: Jonathan

Jonathan — Fri, 13 Nov 2009 13:46:37 +0000

thank you sooo much for this post!!! Let me start off by saying that I was very skeptical about getting my situation worked out. I dont have the patience or the desire to argue with people over the phone about money. I was getting ready to pay my overdraft fees and close my account when I decided to google my matter. The woman I spoke to was very professional and polite. I admitted that it was my mistake but that it was my first time getting an OD fee in 3 years of banking with them. Just be honest with them and do not get rude or nasty with them. After a 25 minute convo which included really helpful money tracking tips, I was given a credit and had my 3 OD fees removed! It does work!

By: maria

maria — Thu, 12 Nov 2009 22:00:21 +0000

thanks for this post i called 704 number and got my $140 refunded to my account easy and very nice people now that the holidays are getting close we need this money !!! thanks

By: Dave

Dave — Tue, 10 Nov 2009 19:59:07 +0000

Thanks for posting this! $140 in fees refunded

By: White Family

White Family — Sun, 08 Nov 2009 16:45:55 +0000

Thank you – what a public service you have provided. I got $910.00 refunded by writing to the executive office and all the other addresses listed. The charges were too far in the past for the person on the phone to address, but the Executive Office actually called back and said they’d taken care of it. I have to give BofA credit for responding promptly and so positively. And most of all, thank you again for posting this information. This means a LOT to our family.

By: trish

trish — Thu, 05 Nov 2009 22:29:25 +0000

@Hammered_by_Fees try calling the 704 phone number

By: trish

trish — Thu, 05 Nov 2009 22:27:15 +0000

just called the 704 # and talked for 22 minutes to the nicest person. she refunded 175$ in overdraft. I haven’t ever had such nice people at the bank…Thank you thank you for this information.