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After the overdraft fees were going to take ALL that I had, I called the number, and she had all my over draft fee’s plus 4 more that hadn’t been processed yet, cancelled. I promised her to balance my checkbook in the future. I got almost $200 back. thank god and…

Thank you so so much.

I was hesitend to call this number (704-386-5687) after I talked to customer service for about 20 min about how the overdraft fees work, unfairly. The customer service gave me 35 dollars back out of 5 x 35 $, I was very unhappy because I have beeen checking my balance online very carefully, and it never showed minus in balance until after I got my paycheck and I had plenty of many in my account.
I called not knowing what to say exept that I was very unhappy, I didn’t want to go through the whole thing I just said to the CS lady. Sure enough I didn’t really have to say anything , the guy on the phone said he would refund the fees and gave me very good adivce about accounts I could have at BA. I am a happy camper right now ;o)

I called today and spoke with a very friendly fellow and he refunded all of my fees as I had never overdrawn my account before($420). He asked how I got the number and I told him an internet search. They were very nice – Bank of America is back on my good list

Called the (704) number – spoke with Jennifer. She was able to reverse $175 in fees! Awesome.

omg.this really works! i was really hesitant to called because i knew it was my fault for all 7 of my overdraft, i just admited to the guy over the phone that i been writing from another checkbook that i usually dont use, and he was really kind to help me. he also ask where did i get this number, i guess they been having a lot of calls.
thank you so much for this blog!!

Start inundating the White House with emails and letters about Bank of America and their practices. “We the people” have to start taking back our power and stop being victims. Demand that the president fight the real terrorists and do something about BofA!

I had about 9 overdraft fees, i spoke to a lady named jennifer, she has refundede me 7 of the 9. don’t bother calling customer service, they won’t do anything for you. THanks to whoever posted the 704 number up.

……yes…. this does work… Just be patient, persistent on the phone with them – they have the power to issue a 1 time fee credit on the account provided you do not have a history of overdrafting. I was a customer since 2005 and that helped too. Be polite!! Relaxed, poised and you will eventually get it.

The number posted actually does work. I spent almost 2 hours speaking with an agent and her supervisor about the 3 overdrafts I was charged. It was the first time this had ever happened to me–especially since I am very good about making sure I have the funds in my account and I had made a deposit for the day before (obviously it didn’t post until after the overdrafts). I googled “how do I dispute fees for overdrafts with BoA.” I found the phone number listed for the Office of the Chairman. Surprisingly, I spoke to a very pleasant woman by the name of Lyn. She helped resolve the issue and credited me the $105 fee I was charged. I am shocked that it was that easy…especially since I was told by customer care that “no credit will be issued because it’s standard policy.” By the way, the name of the agent I spoke to was Dashaivue Orr and her supervisor was Lori Lockie (Unit #1580)

Worked like charm, thanks a lot for sharing this information.I was refunded all overdraft fee. Also I was told never disclose this courtesy service in the internet or to any one, I said I never will. I kept my words, didn’t I???

I called that number and spoke to David who was very helpful and refunded my $140 in overdraft fees for $18 overdraft fees . He explained how the overdraft protection worked and was very polite and helpful

Thank you for this number! I have banked with Bank of America since 2001 and never overdrafted my account, so I was shocked when I was assessed $210 in overdraft fees. When I saw I was overdrawn, I immediately set up the overdraft protection to link to my savings and signed up for the low balance alert. I did this when I called customer service the first time and they refused to refund the overdraft fees since it was not a “bank error”. I then called the 704 number and spoke to very nice woman named Lorraine. I explained to her how this was a one time error on my part and that I had set up the overdraft protection and alert as a result. She said that since I had taken action to prevent this from happening in the future and that I had no history of overdrafting before, she would refund the fees as a one time only courtesy of the office of the chairman. I think this will work if you are not a chronic overdrafter and you’ve taken action such as the overdraft protection to show you’re serious about not letting an overdraft happen again. Thanks very much for the advice and phone number! I’m so happy to get my $210 back!

THANK YOU SOO MUCH DAVID!!! I got my $175 back in overdraft fees by calling the number!! thankx, u saved me a lot of hassle!!!! thank u sooo much.. i was like everybody else, i didn’t wanna call at first but i am sooo glad i did… try the call center for BofA first, and when they deny u, then call the 7 hundred number.

thank goodness for blog sites!lol

I too wanted to leave a quick post as this saved me a $115.00. I spoke with two customer service reps on the phone, 1 manager, and used the online chat service. My next option was going to my local branch and threatening to close my account (not sure if I would have went through with it however) to have $315.00 worth of fee’s removed. I have previously (4/mo’s ago) had fee’s removed and therefore no one wanted to really listen. I called the number above an explained it was accident, gave her the circumstances (I moved a $1000.00 into savings the day before, etc) and told her this won’t happen again. I do use quicken and it just got away from me. Shelby was nice and refunded me $115.00 and asked that I be more careful. Which I will!

Some money refunded is far greater than none…

Thank you Original Poster!

-Sean

I am overdrafted by 27.00 in my account which I realized this morning. I had a check floating around that wasn’t cashed in a timely manner, well it appeared yesterday afternoon thus causing the overdraft against 4 charges. I’m calling as soon as the charges appear against my account. Hope this works, money is so tight right now I can use what ever I can get my hands on. Wish me luck…

worked…. $350 in overdraft fees in one week reversed. I’ve learned.

Hi..thank you so much for this blog. I read it and was really skeptical but it turned out to be true. I had about 10 over limit fees drawn on my account. I have been with the bank for over 10 years and did not get the help from the customer service line. I spoke with a customer service representative and also a “team manager” out of arizona and it was not helped out at all. I even threatened to close my account. Well, I just called this phone number and spoke with a Juan at the office and he credited me 6 out of the 10 fees. Please call and I know that they will help..thank you soooo much for this!!!

Im confused. when i call it goes to voicemail. how do i talk to a person??
i got 70 dollars worth of fees and trying to get them removed. i have nooo money at all!! : ) someone help!!

omg! i actually got my money back..but i called a different number than from what you guys called i guess. i was getting nobody from the other number! Just a voice mail. i went through two women. The second lady i had a little arguement wwith and she kept going on and on about bullshit. then i corrected her on a policy she thought she knew which was wrong. and i guess she felt stupid and then told me. :”sorry ma’am you are right about this policy. i will refund 70 dollars back to your account!” wow! how easy was that. i won i won!. i am now freakin keeping track of my money in my book bc i AM NOT giving BOA my money anymore!!!! Thanks guys! i love internet!

Hello All,

Thank you so much David for this information. I literally just ended my wonderful call with Nancy M. Condos @ Executive Customer Relations general line: 704-386-5687. There had been some confusion with my .mac account and it had said that I was going to renew (90 trial) so I thought that it meant that I would not be charged for 90 days (what it really meant was that I was already in my 90 day trial, a bit confusing). I had initially had the money in my checking account set aside, and as 2 days passed before realizing the misunderstanding, I got an email (to my surprise) that my BOA account had been overdrawn. It had taken 2 days to show up on my account and by that time I had made a few transaction (all around $2 here and $5 there, max totaling under $20) and I had been charged 4 $35 overdraft fees. All in all, I called Nancy this morning initiating the conversation with the fact that I had a specific situation that required help and that I wanted to explain to her, and she was completely understanding and polite and knowledgeable. She explained to me that I knew exactly what had happened, and that based on a 365 day review of my accounts standing, and based on the fact that this is not a recurring issue for me and that I have done a good job at keeping it in good standing, that she would be able to grant me a ONE TIME refund (of all 4 transactions) and that it would show immediately and be available within 24 hours. This helped me out sooooooo much in my hard times right now, so thanks again David, and thank you Nancy!!!!!!

WOW IT WORKED 704-386-5687 CALL THAT NUMBER JUST EXPLAIN YOUR CASE

Ok this is honeslty amazing.. i am so lucky.. im a student and called this number and got $250 in overdraft charges refunded. They made sure to tell you that its a one time offer but this is amazing.. Thanks SOOOO much for posting this..

Thank you!!! My credit card had a $0 balance on it, but for some reason the credit card company decided to take $850 out of my bank account (automatic payments are a BAD idea) and overdrafted my account by alot. I immediately got the transaction reversed and got the money returned, but ended up with 9 $35 overdraft feeds, $315 worth. Called BoA cust. service and they said it wasn’t their fault so I should file a claim. Called c.c. company and they said it wasn’t there fault, so I couldn’t file a claim (needed them to admit fault). One friendly cust service agent at BoA offered to refund $200 as a courtesy, which I accepted, but still didn’t think it was fair to have to pay the remaining $115 for something that wasn’t really my fault. Called the 5687 number and was refunded the other $115. Rep was very nice and just asked me to cancel my automatic payments and close the credit card. NO PROBLEM. She also asked where I found the number, and I said google search.

Thanks so much for the number!! Hopefully this mess is now over!

Thank You I Was charged with $245.00 over draft fees Was able to get refund of $210.00 I spoke to a lady very nice and helpfull Thank You Again

Kim

dude. I can NOT believe this thing worked! I have just CALLED THIS NICEST LADY EVER AT BANK OF AMERICA CALLED KATHY! SHE IS THE SWEETEST PERSON I HAVE EVER SPOKEN TO AT BANK OF AMERICA. I had a domino affect of fees starting with an overdraft of fifty two CENTS! and it had escalated to over 200 dollars in overdraft fees. Me being a college student gradating in may and starting a masters program soon after that, currently unemployed searching for a job COULD NOT AFFORD THESE FEES and she graciously explained the reason behind the fees and expressed the available balance history on the left of the screen on online banking and it really breaks down the authorization holds that are on your account. OMG. I can’t believe that they actually aided me in helping me organize my banking program. this number works when you are at your wits end. although it is a ONE TIME ONLY thing. it works and I am THANKFUL I HAVE FOUND THIS NUMBER. THANK YOU ALL!

Nancy Condos email does not work. I faxed a letter to Walter Massey, chairman of BOA with a copy to Carolyn Maloney, congress person who is working to stop abuses of credit card customers after a half-hour tirade by a so-called customer service representative. I called to explain I had not gotten my bill in the mail and wound up with a fee assessed despite an excellent track record since 1986. Then, my credit line was cut in half!

Don’t be afraid to call, I was hesitant, but I figured what have I got to lose? Spoke with Ava, she went over how the system works and kindly gave a credit of $245 for overdraft fees. Thank you so much for this information!!!!!!!

Thanks a bunch….It works …spoke to a guy for about 20 minutes he went over my account and he was able to refund 6 of 10 overdraft fees…

I just talked to a super nice guy Robert and he refunded 250.00 worth of fees. Its was my fault to begin with, had a family emergency and forgot to make a deposit, but he totally understood and refunded my money. Thank you so much!

Just called the Office of the Chairman and the CEO to get overdraft fees reversed, due to a misunderstanding on overdraft protection.

Long story short, they helped me out.

And now I’m headed to my local branch to close my account.

thanks to this link… i just now waived my overdraft fees today…. i spoke to them and they said that they can only remove only 8 of 11 charges… but still thats 300 bucks…. i am fine with it but still if i could have removed all my OD fees, that would have been even better… it was my friend’s mistake that he did not transfer money and i got all charges… if anyone know how to waive all of 11 OD fees then i would love to call them back to get it waive off….

Thank you all!!

I just called the 704 number and a very nice lady was able to refund my 140 in overdraft fees.

This worked. Called 704-386-5687. Bof A CEO’s office. Very nicely Told them my situation. They tell me I was wrong, but it really was not my fault. But whatever. BofA. I sat through the lady’s lecture about what I did wrong and she gave me my fees back as a “one time courtesy”.

thanks so much. i just got $210 refunded back to my checking account.

IT WORKED!!!!

I just spent about 30 minutes on the phone with Ava at the Office of the Chairman (I called the 704 number). She went over my account and gave me lots of information. Then she was kind enough to credit back 5 of my 8 overdraft fees!!!

I’m so thankful that you put this information out for people to use!

It works! Just called. Twice. The first time was unsuccessful, she just gave me a lengthy reason as to why my account had so many overdraft fees (duh, like I didnt know) and I hung up. I called 10 minutes later and got a very nice woman who did give me a one time free courtesy overdraft lift, over $210. It still put me under due to the Returned Item fees that popped up (my idiot linked account kept attempting monthly payments when Id thought i canceled it, twice daily), so i wasnt forgiven those, but $210 is still $210. My advice: Be persistent. My first time went nowhere. My second did.

Thank you so very much! This really did help. I called the office of the CEO.
They were very cordial; I was on the phone with them for approx 25 minutes while his assistant goes over their practices and my future options in preventing an overdraft.
He also explains the reason why the “Big amounts” typically clears before the smaller amounts. According to him, customers were polled and majority prefers their mortgage payments or car payments to clear before their Dunkin’ Donut transaction.
He was able to consider my good standing with the bank and credited 6 out of my 8 overdraft fees ($210). Bank of America is no longer on my “Evil” list. Also, thank you so much mycardblog.com for hosting this site and providing this valuable info for all.

Thank you so very much! This really did help. I called the office of the CEO.
They were very cordial; I was on the phone with them for approx 25 minutes while his assistant goes over their practices and my future options in preventing an overdraft.
He also explains the reason why the “Big amounts” typically clears before the smaller amounts. According to him, customers were polled and majority prefers their mortgage payments or car payments to clear before their Dunkin’ Donut transaction.
He was able to consider my good standing with the bank and credited 6 out of my 8 overdraft fees ($210). Bank of America is no longer on my “Evil” list. Also, thank you so much mycardblog.com for hosting this site and providing this valuable info for all.

THANK YOU SO MUCH!!! omg i cant thank you enough for posting this. i just called that 704-386-5687 and spoke with quin(i dont know how it spelled) and she was very nice and i explained the situation and she went over abt ways to keep trak of my acct spending and took all 6 over draft fees off!!!! i surprised i really didnt think it would work. THANK YOU SO MUCH!!!

Thank you so very much! This really did work!!!. I called the office of the CEO and was on the phone for approx 25 minutes while his assistant goes over their practices and my future options in preventing an overdraft.
He also explaind the reason why the “Big amounts” typically clears before the smaller amounts. According to him, customers were polled and majority prefers their mortgage payments or car payments to clear before their Dunkin’ Donut transaction.
He was able to consider my good standing with the bank and credited 6 out of my 8 overdraft fees ($210). Bank of America is no longer on my “Evil” list. Thanks guys!

I had spoken to dozens of rude people at BOA all said there was nothing they could do to help me. I called this number and was able to get some of the fees back. Thank you so much

It worked! I just spoke with a nice lady and she refunded 6 out of 9 overdrafts that were placed on my account in 1 day due to my unemployment check being deposited a day late. Thank you!!

Just called the number, the woman was very pleasant, got 4 of 6 fees returned!

I just called and got $280/fees posted back to my account. I actually had a legitimate excuse – my employer deposited my pay into another employee’s account causing my account’s pending items to go into default and overdraft. I didn’t realize the paycheck did not post until the next week (this week). My employer furnished a letter to me to give to my bank. I called the number provided and the rep was VERY VERY nice and refunded ALL of my overdraft fees. Oh my god! I was so happy I nearly cried. I’m still shaking, I can’t believe it. I didn’t even have to provide the letter. I’ve NEVER been treated so nicely by a Bank of America representative before. I’m still holding right now, but WOWEE!!!! Thank you David!

Oh yeah, the representative I spoke to was Lyn Hyacinth. She is awesome!

THANK YOU SO MUCH!!!I Thank GOD for this websitefor posting this. I just called that 704-386-5687 and spoke with AVA(i dont know how it spelled) and she was very nice and I explained the situation and she went over abt ways to keep trak of my acct spending and took 8 of the 10 over draft fees off!I surprised I really didnt think it would work. THANK YOU SO MUCH!!!

I am so glad I look on the website and thanks be to God for who posted this because one again like everyone has stated this does work. I have to wait until my overdraft post and call them back. I don’t want to push it but i do want to ask for some overdraft fees that happened in May that cost me 105 dollars. Thanks

Absolutely worked wonders for me! Got a very nice lady on the phone, explained to her my situation, she noticed I had kept my account well balanced prior, and that it was a careless mistake. Offered a one time courtesy credit.

Highly recommend calling the number supplied above! Thanks so much for the suggestions!

I spoke with Robert at the CEO office he was very annoying and I hate that I had to call back after the transaction post because he got on my last nerve but i had to stay on the phone and listen to him NAG about what i am suppose to do..UGH…so i stayed on and got my 35 dollars back once again thanks for the site.

spoke with quinn, after 20 minutes on how she told me its my fault she gave me back 6 of 13. they are well aware of this website and she sided with the bank the entire time. bunch of crooks, i take solace in karma, they rob the american people and make us feel like it’s our fault. she reprimands me for not keeping a check register, uhhh didn’t skank of america just take billions of taxpayers money to bailout their own lack of a check register, classic. see these people think they have a noble job but in fact they are thieves in suits. I just feel bad for their parents, that they have such nefarious children.