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A lot of friends applied for Starwood Preferred Guest Card and are waiting for the 10,000 bonus points. Recently, several readers sent me emails about the 10,000 bonus points. They have been using this card for more than 3 months and still hasn’t received the bonus points in their SPG accounts. So I sent an email to SPG program. Well, this is just a remind that you may expect a delay on receiving the 10,000 bonus points. Following is what I got:

Dear Mr. David,

Thank you for your recent email concerning your Starwood Preferred Guest account. I welcome this opportunity to assist you.

I regret the delay in this response. We have received a deluge of e-mail correspondence and have not been able to respond in the timely manner that our members fully deserve.

There has been an unfortunate technical glitch delaying the transfer from American Express into your Starwood Preferred Guest account. American Express is working to resolve this issue and once this has been resolved the 10,000 Starpoints will credit automatically.

I apologize for any frustration and disappointment you may have experienced.

I would also like to invite you to visit our special promotions page to see if you are eligible for any upcoming promotions.

We appreciate your continued loyalty to the Starwood Preferred Guest program and welcome any further questions or concerns. Please feel free to contact us at Starwood.preferred.guest@starwoodhotels.com.

Best Regards,

XXXX
Specialist, E-Communications Department
Starwood Hotels & Resorts Worldwide

If you have a Starwood Preferred Guest Card from American Express, you may want to click the “special promotions page” as indicated in the email and try you luck to see whether you can get a special offer or not.

As I have reviewed this card before (see this post), it’s a wonderful card if you expect to earn travel rewards. It’s also ranked as one of the best travel rewarding credit card (see this post). 9,000 starpoints can be redeemed as $100 Amazon.Com gift certificate. Or you can redeem the 10,000 bonus points for 3 free night stays at Starwood Hotels. Business version of this card is also available. (Don’t know how to apply for business card? click here.)

• Earn 10,000 Starpoints® with your first purchase — enough for up to 3 free nights at a category 1 or 2 hotel.
• Earn 15,000 bonus Starpoints after you spend $15,000 in 6 months
• Use Starpoints® for free nights and upgrades at over 825 participating Starwood hotels and resorts in 95 countries
• Transfer Starpoints® — almost always on a 1:1 basis — to the frequent flyer programs of over 30 major airlines
• Earn one Starpoint® for every dollar you spend and double Starpoints® at participating Starwood properties and retail partners
• No annual fee for the first year and $45 thereafter
• Express Approval. Get a decision in less than 60 seconds.